Shipping & Delivery

When will my order ship?

The stages your printed order goes through, typical production times, and what to do if it's taking longer than expected.

I need to change my shipping address

Update your shipping address yourself before your deck is confirmed for print — and what to do after.

Does my printed deck come with a box?

Standard printed decks are shipped in protective packaging. The Collector's Edition tier includes premium packaging with a custom box. Check your order tier…

Where do you ship?

We ship in most countries in the world, except some countries like North Korea, Russia, Belarus, Ukraine, Iran and some others – logistics in these locations…

How to approve your deck for printing

Printed decks aren't sent to production until you review and confirm them — here's exactly how the approval step works.

Shipping to Taiwan: your National ID and the EZ WAY app

Why we ask for a National ID or ARC number when a printed deck ships to Taiwan, and how to confirm your parcel in the EZ WAY (易利委) real-name app so customs can release it.