隱私權政策

您的隱私對我們很重要。本政策說明我們如何收集、使用和保護您的資訊。

最後更新:2024 年 1 月 1 日

法定商家資訊

Tails 由以下法定實體擁有並營運。

  • 網站 / 品牌Tails
  • 法定名稱Galko Andrey EI
  • 法律形式Entreprise Individuelle
  • 註冊號碼SIRET: 937 590 115 00013 - SIREN: 937 590 115
  • 註冊地址229 rue Saint-Honoré, 75001, Paris, France
  • 聯絡電子郵件support@tails-ai.com
  • 發布負責人Andrey Galko
  • 主機服務提供者Railway Corp., San Francisco, CA, USA - https://railway.app
  • 網站https://tails-ai.com

依據法國一般稅法第 293 B 條,不適用增值稅。

Information We Collect

Personal Information

  • Email address (required for order confirmation and delivery)
  • Name (optional, for poster shipping)
  • Shipping address (only for physical poster orders)
  • Payment information (processed securely by Stripe)

Images and Content

  • Photos you upload for AI portrait generation
  • Generated AI portraits and any customizations you make
  • Text or other content you add to your portraits

Usage Information

  • Device information, browser type, and IP address
  • Pages visited and features used on our platform
  • Performance data to improve our AI models

How We Use Your Information

  • Service Delivery: Process your photos, generate AI portraits, and deliver your orders
  • Communication: Send order confirmations, delivery updates, and customer support
  • Improvement: Analyze usage patterns to improve our AI models and user experience
  • Legal Compliance: Maintain records as required by law and resolve disputes

We never use your personal photos to train our AI models or for any purpose other than generating your specific portrait order.

How We Protect Your Data

  • 加密: All data is encrypted in transit using SSL/TLS and at rest using AES-256
  • Secure Payment: Payment processing is handled by Stripe, a PCI DSS compliant provider
  • Limited Access: Only authorized personnel have access to your data
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Data Minimization: We collect only the information necessary to provide our services

Data Retention

  • Account Data: Retained for as long as your account is active
  • Generated Portraits: Stored indefinitely for download access
  • Original Photos: Deleted within 30 days after portrait generation
  • Payment Data: Not stored on our servers; handled entirely by Stripe
  • 訂購History: Retained for 7 years for tax and legal purposes

You can request deletion of your account and associated data at any time by contacting support.

Information Sharing

We do not sell, rent, or share your personal information except in these limited circumstances:

  • Service Providers: Trusted third parties who help us operate our service
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfer: In the event of a merger, acquisition, or sale of assets
  • With Consent: Any other sharing requires your explicit consent

We never share your photos or generated portraits without your explicit permission.

Your Privacy Rights

You have the following rights regarding your personal information:

  • 存取: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your account and personal data
  • Portability: Request your data in a portable format
  • Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@tails-ai.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide personalized experiences

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

International Users

Tails is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the US.

For users in the European Economic Area (EEA), we comply with GDPR requirements and ensure adequate protection for your personal data.

聯繫我們

If you have questions about this Privacy Policy, please contact us:

We will respond to privacy-related inquiries within 30 days.