Terms of Service
Please read these terms carefully before using Tails AI services.
Last updated: January 1, 2024
By accessing and using Tails AI ("we," "us," "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our service.
These Terms apply to all visitors, users, and others who access or use our service, including our website, mobile applications, and any related services.
Tails AI is an artificial intelligence-powered service that transforms user-uploaded photographs into artistic portraits. Our service includes:
- AI-powered photo transformation tools
- Various artistic styles and customization options
- Digital downloads of generated portraits
- Optional printed poster services with framing
- Basic editing tools for customization
Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
Prohibited Uses
- Upload content that violates intellectual property rights
- Upload inappropriate, offensive, or illegal content
- Use our service for commercial purposes without permission
- Attempt to reverse engineer or copy our AI technology
- Use automated systems to access our service
Content Guidelines
- You must own the rights to any photos you upload
- Photos must not contain nudity or inappropriate content
- You must have consent from individuals depicted in photos
Your Content
- You retain ownership of your original uploaded photos
- You grant us a license to process your photos to provide our service
- You own the AI-generated portraits we create from your photos
Our Content
- We own our AI technology, website design, and service infrastructure
- Our trademarks, logos, and brand elements are our property
- You may not copy, modify, or distribute our proprietary technology
- Pricing: Current pricing is displayed on our website and may change with notice
- Payment Processing: All payments are processed securely through Stripe
- Refunds: Subject to our refund policy, detailed in a separate document
- Taxes: You are responsible for any applicable taxes in your jurisdiction
- Billing Disputes: Contact support within 60 days of any billing issues
- Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Maintenance: We may temporarily suspend service for maintenance and updates
- Processing Times: AI generation typically takes 2-5 minutes but may vary
- Technical Issues: We will work to resolve technical problems promptly
Important: AI generation results may vary and are not guaranteed to meet specific expectations. We offer regeneration or refunds for technical failures, not subjective preferences.
Service Disclaimer
Our service is provided "as is" without warranties of any kind. We do not guarantee that AI-generated results will meet your expectations or specific requirements.
Limitation of Liability
- Our liability is limited to the amount you paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for loss of data, business interruption, or lost profits
Third-Party Services
We use third-party services (payment processing, shipping, etc.) and are not responsible for their performance or policies.
- By You: You may terminate your account at any time by contacting support
- By Us: We may terminate accounts for violations of these Terms
- Effect: Upon termination, you lose access to your account but retain downloaded content
- Survival: Certain provisions (payment obligations, intellectual property) survive termination
- Governing Law: These Terms are governed by the laws of the United States
- Jurisdiction: Any disputes will be resolved in federal or state courts
- Dispute Resolution: We encourage resolution through customer support before legal action
- Class Actions: You agree to resolve disputes individually, not as part of a class action
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Continued use of our service after changes constitutes acceptance of the new Terms.
We recommend reviewing these Terms periodically to stay informed of any updates.
If you have questions about these Terms of Service, please contact us:
Email: legal@tailsai.com
Support: support@tailsai.com